Incompetence at the Sherman Oaks P.O.


Last week, on Tuesday,January 16th, I made a pathetic sale on eBay.

I sold an Irish, hand made, blue cable knit sweater for $39.00. With $28 shipping and then eBay fees taken out, I think I made eighty-six cents.

A Boone, NC man was the winning bidder. I got his payment immediately.


I had promised free shipping, so I created a pre-paid label through eBay. I boxed up the sweater, printed the address and secured it on top of the box which was wrapped in layers of packing tape.

At Noon, on Wednesday, January 17th, I drove down to the Sherman Oaks Post Office on Magnolia and Kester, walked into the facility, and in the room where the clerks and customers transact business, under the guard of many security cameras, I deposited my shipment into the bin with all the other boxes of prepaid shipments.

Normally, a text would arrive from USPS, usually by evening, saying that the item was “received” then “in transit” and I would get daily updates until “delivery.”

I had no texts on Tuesday. Or any texts after I dropped off my prepaid shipment at the Sherman Oaks P.O.

I went back to the P.O the next morning. A lethargic woman ushered me to her station. “Huh?” she greeted me.

I told her what happened, showed her the tracking number, and she replied, “Huh?”

A clerk next to her asked me to write down the tracking number I was showing the other clerk on my phone. “It says here your package is ready for shipment,” the second clerk said.

“Yes, I know that. I dropped it off yesterday, pre-paid and I wonder if it is somehow lost or in back and if someone can check for it,” I said.

The lethargic one went in back, spoke to another clerk and came out to speak to me. “They in a meeting. If you put your name and number on here someone call you back when they out of it,” she said.

There was nothing I could do. The package had mysteriously disappeared.

24 hours later, two days after I shipped the package, I got a call from someone at USPS. “Yeah, you, uh, called for something? he said.

“Have you found my package?” I asked.

“Uh, it’s in Van Nuys,” he said.

“You mean it was shipped from Sherman Oaks to Van Nuys?” I asked.

“No. It’s ready for shipment with your prepaid label,” he said, reading off his computer, not knowing anything.

After that I thought my package had been stolen. Maybe someone else walked into the dank post office and swiped it under the glare of the cameras, or maybe a clerk in back has a nice, new, hand knit Irish sweater.

I apologized to my buyer and refunded his money.

Then on Monday, January 22nd, six days after I dropped the package off at the post office, four days after I refunded the entire amount to the buyer, a text message appeared on my phone:

USPS DELIVERED to MAILBOX in BOONE, NC.

The eBay buyer in NC now has a free sweater.

The New York Incident.


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The New York Incident

I went back East for two weeks in July. My first stop was Boston, then I went to New York City and ended up in Chicago.

On Wednesday, July 22nd, I boarded a late afternoon train at Boston’s South Station and rode down, through the Connecticut shoreline, into Westchester County, and finally New York.

I hadn’t been in Manhattan since 2008. And as I walked through dismal Penn Station, dragging my suitcase on wheels, laptop slung around my neck, camera in bag across my shoulders, I entered into dusk on 8th Avenue and up into loud, thrilling chaos and disorder and a human army of walkers and honking cars and trucks.

It was about 8 O’Clock and I grabbed a smoking stick of chicken kabobs from a street corner vendor. A few jovial, joking, middle-aged guys, on their way to Madison Square Garden, stood behind me and kidded me about my kabobs, asking me if they were any good. They were my first interaction in the city, and a good one: the heart and soul of New York is the casual, interfering, obtrusive love of strangers on the sidewalk.

I walked east on 34th, aiming for a bus to take me uptown on Madison to my destination at East 87th. Eyes on the Empire State Building, I walked through Herald Square and then into a protest that spilled into the intersection of 34th and 5th.

There were hundreds marching against police brutality. And there were cops, on foot and in their vehicles, yelling through bullhorns to get the people off the street. The action and the sounds, the theater of it all, pushed me into grabbing my camera from my bag and start photographing it all.

As I was shooting pictures of people against law enforcement, someone came behind me and walked away with my luggage. My entire clothing and shoes and toiletries were stolen.

I knew it right away, or rather I realized it when I pushed through the crowd and got to Madison Avenue. I still had my computer and my camera, but I was without the two-week supply of pants, underwear, socks, shoes, and toiletries I had come with.

The next morning I had to go buy new clothes. Everything. I went to the cheapest place I could find, H&M, and bought it all. It was stuffed in a plastic bag.

I was near 59th and Central Park West, and had called the NYPD to see if I could go to a precinct station and file a report the stolen suitcase. They said to go to Midtown North at 306 W. 54th St.

As I walked up to the old brick building, a female cop came roaring out of the door and pointed to me, “You! Get out of here. Go to the other side of the street! And the rest of you, you can’t sleep here! Get up and get out!”

She thought I was homeless because I was carrying my bag of new, replacement clothes.

I ignored her and went inside the cop house. A large STOP sign was in the middle of a grungy room where cops sat behind swinging gates and an elevated stage. I saw a water fountain. Thirsty, I went to get a drink beyond the STOP sign.

“Sir! Get back! You can’t just walk in and drink there!”

I explained that I was here to file a stolen property report. They told me to put my name on a list and wait at a window on the other side of the room.

I waited. And nobody called me. Other people came in and walked in front of me. So finally I looked through the glass window and saw a bearded Orthodox Jew at a desk and a black woman standing behind him.

“Yeah, what do you want?” the black woman asked.

“I’m here to report my suitcase was stolen last night,” I said.

“Your suitcase was stolen last night so what are you doing here this morning?” the Orthodox Jew asked.

“I was robbed near 34th and 5th and they said to come here and file a report,” I said.

“34th and 5th? That’s the Empire State Building. You don’t come here. You go to the Midtown South Precinct at 357 W. 35th St.” the Orthodox Jew answered.

“They said you would write up the report and send it down to them,” I said.

“Who said that? We ain’t doing their work for them!” the black lady answered.

I realized now that I was in that territory of comical and tragic best covered by Woody Allen. There was no empathy, no service; only obstacles, ridiculous and inexcusable, but this was how the city that doesn’t work works.

I walked out of the police station and marveled at the New York comedy routine I had just experienced.

I still love that city.

Anesthetized.


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There were 120 narcotic “Norco” tablets in the prescription bottle on March 31st.

Six days later there were seven.

The medicine was supposed to be administered to an elderly cancer patient, bedridden, in pain.

But the physical therapist probably stole the medications, stuffing 100 or more pills into his pockets.

And yesterday that was the morning news, in my life, at 5:30am. Later I drove down to Marina Del Rey and reported the “burglary” to the sheriff and filed a police report.

A mollusk on a mattress: my mother.

Unable to lift, eat, or wash herself.

A cancer victim.

A crime victim.

Dependent on live-in home care workers, visiting nurses; tethered in fragility to life, eaten away by lung and bone cancer, yet strangely alert and intelligent to her bodily decay and the circumstances around her.

I was angry, nervous, agitated, betrayed. And my mother spoke from her horizontal position and said, “The important thing is to remain calm.”

My command center was my phone, electrified with texts.

Dr. G refilling the L-Dopa.
Dr. H refilled the thyroid.
The handrails were delivered.
How could the PT spend 14 hours in five days on physical therapy?
Who lost the Access Transport card?
We need eggs.
They won’t refill the Norco without a police report.
The premium blue disposable underpads arrived.

___________________________________________________________________

The day was hot and windy and blinding.

And then the sun slipped down and left the last hues of light over Venice.

Calmed by a glass each of beer and wine I walked on Abbot Kinney after 7pm, moving past shop windows, past bored clerks staring into cellphones.

Everything at that hour distracted as I wandered in and out of pretty stores.

Lubricated and intoxicated, I went into Elvino Wine Shop. I tasted a Croatian Red and walked out with a French Bourgueil Cabernet Franc.

I was wandering involuntarily now, sadness sedated, lulled into a dark gray perfume store furnished like a laboratory, lined with clear glass bottles.

Roses
Oranges
Cedar
Vanilla
Violet
Leather

“Spray the Santal on your left hand,” she said.

_________________________________________________________________________

And then I was in my car driving in darkness over Beverly Glen.

The love theme from Spellbound played.

I saw Ingrid Bergman holding onto Gregory Peck, wrapping him in love, rescuing him from collapse, guiding him through danger, analyzing his dreams, fighting his delusions, saving his life.

LAPD Letter re. Auto Break-ins and Theft.


from SLO Ron Carter, LAPD, who works in the Van Nuys area:

Dear LAPD Family & Friends,

On 12/23/10 in the early morning hours, a resident at the 6400 block of Hazeltine received an activation from her vehicle’s alarm and went outside to check. As she did so, she saw two males running from her vehicle and towards a black SUV parked nearby. They left quickly and she was able to get the license plate for our Officers. The resident found that these suspects had tried to remove her factory installed stereo and GPS, but had failed due to the alarm sounding and causing their retreat. (Another reminder to have an alarm installed and to turn it on).

She provided the descriptions to our officers and Detectives and a follow-up was made to the registered owner’s address, where an arrest was made. The person arrested admitted to multiple auto break-ins in Van Nuys, in my Basic Car area and in North Hollywood and elsewhere. The Property Crimes Unit for Van Nuys did an outstanding job, along with our Auto Detectives in interviewing the driver/owner of the vehicle and now we are looking for additional victims who may have had some smaller items taken from their vehicles.

Some of these items were identifiable by name, but there were other items that cannot be readily tracked back to their owners. If anyone has had any collectable “Betty Boop” items taken from the scene of a car break-in (BFMV) please contact the Van Nuys Auto Detectives at (818) 374-0020. We are also looking for the owners of additional items, such as many car stereos (possibly unreported by the car-owners) , Leather Bags, belt-buckles, back-packs, motor-cycle helmets and assorted other items. If you can describe any of the items that were recovered, please call our Detectives.

At two of the recent break-ins along Colbath Avenue, there was nothing noted as missing, however, these criminals have taken paperwork, personal bank statements, smaller items, etc., so please re-examine your vehicles if you reprted the windows smashed but found nothing apparently missing and then contact our Detectives or myself.

Once again, the community participating in the apprehension of criminals who were attacking our community has proven successful. The resident who reported the crime was a great witness, obtained the license plate of the vehicle (safely) and made a positive identification of the driver who was arrested. Thanks to her active participation, other crimes in the S.F. Valley are being solved. This sends out a strong message to others that our community cares and knows what to say, when to call and who to call when bad things happen. Thank you very much to our involved citizen for great teamwork and for definitely making a difference in the neighborhood! Just a reminder that we do not encourage confrontations between our residents and criminals, so please be a good witness and stay safe. A good pair of binoculars can help in obtaining a license plate from a safe distance.

Sincerely,

Happy New Year!
S.L.O. Ron Carter